Frequently Asked Questions
Find answers to the most common questions about our services, processes, and policies. Whether you’re a customer or a partner, we’ve got you covered.
Explore FAQs
Can I order from abroad?
Yes. Submit with your credit/debit card or via mobile money. We’ll invoice you in Dalasi, and your family or contractor can receive the materials at home.
How do you calculate final prices?
Every product page shows a price range. After you submit your cart, we confirm exact market rates and send your invoice within 30 minutes.
Do you deliver outside Banjul?
Absolutely. We deliver to all regions, from Kanifing to Basse, Kuntaur to Barra. Rural areas included.
Can you connect me with a builder or electrician?
Yes. Our Services page lists every trade. Submit your request, and we’ll match you with a vetted professional.
What if I need to return something?
Contact us via WhatsApp or our help desk. We’ll arrange a return or exchange if the product is damaged or incorrect
